Terms of service

Terms and Conditions

Effective Date: 07/01/2024

These Terms and Conditions govern your use of the website [www.kaashihandloom.com] (the "Website") and the purchase of products from Kaashi Handloom (referred to as "we," "us," or "our"). By accessing or using the Website, you agree to be bound by these terms. If you do not agree with these terms, please refrain from using our Website or purchasing our products.

1. Product Information

We strive to ensure the accuracy of all product descriptions, images, and prices on our Website. However, we do not guarantee that all information is always accurate, complete, or current. We reserve the right to modify, update, or withdraw products, services, and prices without prior notice.

2. Ordering Process

  • To place an order, you must provide accurate and complete information during the checkout process.
  • Orders are subject to availability and confirmation of payment.
  • After submitting an order, you will receive an email confirmation, but this does not guarantee the acceptance of your order.
  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of product availability, errors in pricing, or fraud suspicion.

3. Payment Terms

  • Payment for all products must be made at the time of purchase.
  • We accept [insert payment methods, e.g., credit cards, debit cards, net banking, UPI etc.].
  • In the case of payment failure, the order will not be processed until the payment is successfully completed.
  • All transactions are secure and processed through a trusted payment gateway.

4. Shipping and Delivery

  • We offer nationwide shipping to all of India.
  • We offer free shipping on all orders except Accessories.
  • Delivery times are estimates and may vary depending on location, product availability, and external factors such as weather or courier delays.
  • We are not responsible for delays caused by the courier service or any circumstances beyond our control.

5. Returns and Exchanges

  • The product must be unused, in its original packaging, and in resalable condition to be eligible for a return or exchange.
  • Certain items such as sale or custom products may not be eligible for return or exchange.
  • Please refer to our Returns and Exchanges Policy for detailed instructions on how to initiate the process.

6. Cancellations

  • You may cancel your order within 24 hours of placing it.
  • Once the order is processed & shipped, cancellations are no longer possible.
  • If your order is cancelled after payment, you will receive a full refund to the original payment method.

7. Intellectual Property

  • All content on the Website, including but not limited to images, logos, trademarks, and product designs, are the property of Kaashi Handloom or its licensors and are protected by copyright laws.
  • You may not copy, reproduce, distribute, or use any of our intellectual property without prior written permission.

8. Limitation of Liability

  • We are not liable for any damages, losses, or injuries arising from the use of the Website, including but not limited to direct, indirect, incidental, or consequential damages.
  • Our total liability in connection with any order shall be limited to the amount you paid for the product(s).

9. Privacy Policy

We respect your privacy. Please refer to our [Privacy Policy] to learn how we collect, use, and protect your personal data.

10. Changes to Terms and Conditions

We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. By continuing to use the Website after such changes, you agree to the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes shall be resolved in the competent courts of India.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Kaashi Handloom

Email: team@kaashihandloom.com
Tel.: +91 97171-77843
Address: 117, Sector-6, Bahadurgarh, Jhajjar, Haryana-124507

By using our Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.